We needed a new home furnace and BAP was recommended to us by someone from my work. We were able to set up an appointment for them to come out quickly, we met with a very polite and knowledgeable technician who really helped us choose the best product for us and our needs, within our budget. What we liked the most was no up sell, we felt that he put our needs first above everything. We had the furnace installed the following day, with little disruption and no mess afterwards. We would definitely use them again and recommend them to our friends and family.